Salesforce Non-Profit Consultant/Admin

  • Contract
  • Bethesda
  • Location: Bethesda, Maryland
  • Type: Contract
  • Job #83184

Job Title: Salesforce Non-Profit Consultant

Location: Bethesda, MD (Open to remote with traveling to Bethesda regularly)

Job Type: Contract (40 Hours/week)

About Us: Our customer is a small boutique consultancy dedicated to empowering non-profit organizations through technology and strategic consulting. Their mission is to help non-profits maximize their impact by leveraging Salesforce to streamline their operations, enhance donor engagement, and drive meaningful change. They pride themselves on providing personalized, hands-on service to our clients and fostering a collaborative, supportive work environment for our team.

Position Overview: Our customer is seeking a passionate and experienced Salesforce Non-Profit Consultant to join their team on a contract basis. The ideal candidate will have a deep understanding of the Salesforce Nonprofit Success Pack (NPSP) and experience working with non-profit organizations. This role involves working closely with clients to assess their needs, design and implement Salesforce solutions, and provide ongoing support and training.

Key Responsibilities:

  • Collaborate with non-profit clients to understand their business processes, goals, and challenges.
  • Design and implement Salesforce solutions tailored to the unique needs of non-profit organizations.
  • Configure and customize the Salesforce Nonprofit Success Pack (NPSP) to optimize client operations..
  • Provide training and support to clients to ensure they can effectively use Salesforce.
  • Develop and maintain project plans, timelines, and documentation.
  • Troubleshoot and resolve issues related to Salesforce functionality and integrations.
  • Stay up-to-date with Salesforce best practices, new features, and industry trends.
  • Foster strong relationships with clients, ensuring high levels of satisfaction and retention.


  • MUST HAVE experience working with Salesforce NPSP AND Program Management Module (PMM)
  • Bachelor’s degree in Information Technology, Business, or a related field (or equivalent experience).
  • Minimum of 3 years of experience working with Salesforce, including the Nonprofit Success Pack (NPSP).
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Nonprofit Cloud Consultant) are highly desirable.
  • Proven experience in consulting, project management, or a similar role.
  • Strong understanding of non-profit business processes and challenges.
  • Excellent problem-solving skills and ability to troubleshoot technical issues.
  • Strong communication and interpersonal skills, with the ability to explain complex concepts to non-technical users.
  • Self-motivated, with the ability to work independently and manage multiple projects simultaneously.
  • Commitment to helping non-profit organizations achieve their missions through technology.
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