Salesforce Specialist

  • Permanent
  • Berlin
  • Location: Berlin
  • Type: Permanent
  • Job #63310

You have the perfect opportunity to help this company achieve new heights and take your career to the next level in your role as a Salesforce Specialist.

You will play a pivotal part in the growth of the company, as you become a point of contact for all Salesforce users and country MDs, offering training and support when needed. You will also have the opportunity to develop processes, policies and best practices, shaping the technical future of the company.

What You’ll be Doing
• Perform the customization of reports, dashboards and list views
• Provide support in the maintenance and development of documentation on policies, processes and application configurations
• Troubleshoot issues and manage 1st level operation requests by working alongside business leaders and different user groups
• Offer support to the product team on change request requirement collection
• Offer assistance in conducting trainings for the business owners
• Serve as a point of contact for Country MDs and Salesforce users
• Create the best practices for reporting and also ensure system enhancements

What You’ll Bring in This Role
• Between 1 and 3 years of functional and operational Salesforce support experience
• Between 1 and 3 years of experience as Salesforce consultant, analyst, or operations manager working for a big company
• BA or BS college degree or equivalent work experience
• Fundamental knowledge of agile processes and methodology
• Comprehension of data management along with business data analytics
• Competency to troubleshoot data issues and various processes
• Hands-on attitude and team-oriented mindset

Your Benefits
• Competitive salary package in the industry
• Incentives, food perks and allowances
• Tremendous career and development opportunities

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